Manager, Project Management Office (PMO Manager), ATL Technology, (Springville, UT)

ATL Technology designs and manufactures the device connectors that save people’s lives, safeguards their safety, and improves their individual fitness and wellness.  From OEM medical device manufacturing to wearable health fitness instrumentation, to automobile manufacturing safety, ATL Technology engineers and manufacturers single-use devices and interconnect solutions that make a difference.  We are engineering experts with over 20+ years of experience in custom interconnect and single-use devices in the medical, industrial, and consumer markets. We work closely with our clients to design and manufacture unique solutions. ATL is a vertically integrated company, with manufacturing locations in the US, Costa Rica, and China. Our global footprint allows us the ability to meet our customer’s specifications effectively and efficiently. We are passionate about our people, customers, and technology and we are seeking an outstanding Manager for our Project Management Office (PMO Manager) to join us that shares our vision.

Manager, Project Management Office (PMO Manager)

ATL Technology has an immediate opening for an outstanding Manager for our Project Management Office (PMO Manager) to support technical device engineering and customer engineering sales support operations with the potential to grow in responsibility and contribution at our Springville, Utah headquarters location.  The (PMO Manager reports to the VP Engineering, and is responsible for day-to-day management of technical device engineering and customer sales engineering project management for the company.  The PMO Manager directly manages seven (7) individuals (e.g, 5 PMs in Utah, 1 PM in Oregon, and 1 PM on the US east coast; additionally the PMO Manager will liaison with the executive team and support as requested an additional seven (7) additional PMs in China. It is anticipated that the primary work of the PMO Manager will be performed at the headquarters location in Springville, UT; working remotely through video conferencing and periodic travel  (approximately 25% to Costa Rica, China, and other sites) is expected. English is the company operating language; and knowledge of Mandarin Chinese and/or Spanish is a plus. 

Who we are looking for...

Beyond the 'what' responsibilities of this position, we are looking for the 'who' that best fits our needs; we are seeking a great fitting candidate for the PMO Manager that has the following demonstrated modes of thinking, acting, preparing, behaving.

Under the direction of the VP Engineering, the PMO Manager overseas and directs all day-to-day technical device and customer sales engineering project management functions within the company; including but not limited to; managing our team of PMs responsible for project management in four stages of company operations: Initiate (sales pipeline engineering PM support); Plan (new project introductions, PM, and planning for new work under contract); Execute (PM active projects technical device engineering underway); and Close (transitioning work from development into manufacturing production). Presently the combination of these four modes of PM encompass 70+ ongoing projects that are managed by the team, and we anticipate the number of projects to be managed to increase, and that is why we are seeking a top-flight PMO Manager to join us at this time. The PMO is an active participant of our global management team.

Your drivers and mode of working

You know you are the right candidate for this position if…

1. You are detailed oriented, a planner and organizer, and are prepared for foreseeable events; you are versatile and have a demonstrated capacity to multi-task and juggle many demands.  You act deliberately and decisively with “calm urgency,” not frenetic chaos. You enjoy managing your own time efficiently and can work in teams of others to achieve goals in an efficient and timely manner. You are adaptable and have the ability to roll with the tides as work effort and initiatives seem to ebb and flow in the manufacturing business.
2. You are self-driven, self-motivated, and passionate about doing great work. You have a very practical approach to tasks and are efficient with both time and resources.  You enjoy accomplishing tasks and feel a great satisfaction for a job well done.
3. You have curiosity and like to understand how things work, and it is as important to you as reporting accurate data; when you understand the mechanics of the business, you are more valuable as an advisor to your supervisor, and your team. 
4. You are logical and enjoy accurately identifying and resolving problems using logic and a systematic data-driven problem-solving approach. 
5. You have developed people skills and can work effectively with teams, with an astute ability ascertain situations, motivate your people when they are down (pump them up), and diffuse conflict situations (clam them down); this ability to work with typical 'engineering' and 'sales engineering' type personalities will help you succeed in this position.
6. You are not an excuse maker, but rather delight in taking ownership of your work responsibilities and decisions. You are perceptive and enjoying identifying the causes; effects, impact and scope of potential financial risks and opportunities, and can provide decisive and accurate solutions. 
7. You demonstrate self-confidence and a willingness to take initiative and responsibility for the completion of great work.  You are willing to take risks to make improvements; note, ATL is an environment where errors of omission are more serious than errors of commission. You function effectively with responsibility and achieve results even in adverse circumstances. 
8. You have a high goal orientation and demonstrated accountability for results; you are persistent in overcoming obstacles to meet objectives. At a deep personal level, you are competitive and you like to win; and your drive to win produces regular results that improve your performance and lifestyle.
9. You speak plainly and have sufficient humility to work effectively with others. You are one who takes initiative without waiting to be given directions; you have the ability to maintain composure amidst a crisis.  You strive for continuous improvement in your circle of influence. 
10. You have a peaceable demeanor, operate with transparency, honesty, candor, and speak with plainness, and can work with effectively with people from many cultures and backgrounds.  You are not easily disturbed by others and have the ability to see possibilities in all situations. You make places and situations better.

Essential Duties and Responsibilities:

            Personnel Management:

• Responsible for inspiring, mentoring and building a high performance, functional PMO team
• Develop & maintain process & procedures for the PMO based on PMBOK methodology
• Develop KPIs and reporting for Portfolio & Project status and health
• Develop & maintain resource management reporting capability to support PMO & Engineering Organization in balancing project priority and workload constraints
• Develop and improve the company's ability to manage 70+ projects simultaneously with great success, efficiency, and error reduction.
• Provide talent management for PMO team including but not limited to:

o Annual evaluations

o Bi-Annual and Quarterly Goal Alignment to Corporate objectives

o Competency mentoring

Project Management:

• Oversees project quality throughout project life cycle: Initiate, Plan, Execute & Close
• Coordinate & develop project proposals with Sale & Engineering teams
• Perform & report on resource impact analysis based on the project period of performance
• Establish and maintain relationships with internal and external customers and company stakeholders
• Capture & maintain project ROI metrics
• Develop project budget, schedules, risk/mitigation & communication plans according to agreed milestones, budget & deliverables
• Ensures the project’s objectives and expectations are clearly defined and documented, and well understood between the customer and ATL
• Responsible for reviewing scope & content of the project Statement of Work to ensure adequate provisions such as NRE, Tooling, Qualification Testing, Prototypes, etc. are accounted for to execute the project successfully
• Maintain project plans as appropriate to meet changing needs and requirements with the appropriate change process in accordance with the project Statement of Work
• Responsible for clear, concise accurate and effective communication to all parties within project scope. This includes both internal and external customers
• Responsible for scope management, coordinating team member work, identifying potential risk and managing risk (technical and business)
• Responsible for constructively escalating issues when necessary
• Review drawings, review test plans and protocols
• Ensures deliverables are properly reviewed and ready prior to providing them to the customer, and has the prime responsibility to ensure the customer has a continued perception of ATL’s excellence in capabilities and products
• Coordinate internal resources and third parties/vendors for the flawless execution of project
• Coordinate & manage customer deliverables review & approvals with issue management tracking
• Holding Engineers and other team members accountable for the quality and timeliness of work
• Travel up to 25% of time
• Performs other duties and responsibilities as assigned

Other Preferred Knowledge, Skills, and Abilities:

• Solid organizational skills including attention to detail and multi-tasking skills.
• Excellent client-facing and internal communications.
• Ability to maintain effective customer relations.
• Ability to effectively discuss both business and technical aspects of a project.
• Ability to manage a cross-functional team.
• Experience in problem-solving and conflict management.
• Knowledge of both theoretical and practical aspects of project management & ability to lead team in execution of these methodologies
• Portfolio & Schedule management tool expertise
• Knowledge of basic medical device assembly
• QMS experience and knowledge a plus

Education & Experience Requirements:

• Bachelor’s degree in Engineering or Business with at least 10 years of progressive Program/Project Management experience or equivalent combination of education and experience
• Minimum of 5 years Personnel management experience
• PMP certification required
• Proficient with Microsoft office applications and databases
• Experience with ISO 13485 and FDA QSR 820 and the impacts to product design, project schedules and documentation requirements.
• Proficient with Project Management Tools: Workfront or MS Project
• Project Management of Medical Device &/or Consumer electronics preferred
• Fluency in Mandarin and/or Spanish would be preferred