| Title: | VP Operations - Pacific Energy |
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| ID: | 1039 |
| Department: | Executive |
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Immediate Availability: VP / Operations Director www.pacificenergyconcepts.com Version 2.1 |
For interest and questions please contact: Severin Sorensen, |
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All applications submitted online here at: |
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About Pacific Energy:
Pacific Energy Concepts (PEC)) designs and installs cost saving LED lighting solutions for commercial and industrial environments. PEC is one of North America’s leading providers of high performance, turn-key, LED lighting solutions. The company has delivered over $50MM in energy savings to some of the largest fortune 500 companies in the world. PEC is a specialist general contractor, and has completing projects in 47 states, down into Puerto Rico and across Canada. PEC’s core clientele are in the automotive, and commercial, retail, and manufacturing and distribution sectors. Whether our customers are contemplating new construction, or a location retrofit, PEC’s lighting solutions provide highly energy efficient, aesthetically appealing customer experience improvements, and all this at an affordable cost. PEC achieves affordability for our customers through superior LED lighting system design, energy saving technology utilization, project installation management systems, and managing customer installation expense by leveraging energy industry incentives and offering affordable financing options. PEC is a highly entrepreneurial growing business that has made its reputation in the industry by listening-well to clients, and developing and delivering desired leading-edge energy saving solutions for our customers.
With PEC’s industry focus and leading-edge energy solutions, PEC has grown rapidly over the past several years and is recognized today as one of the country’s fastest growing companies by Inc Magazine. Our rapid growth requires continually building and strengthening our back office and support team to deliver on our brand promise and customer expectations. Consequently, PEC is looking for an outstanding VP / Director of Operations with been-there, done-that operations management experience to help us grow our people, systems, and processes to help our company get to the next level. PEC has asked ePraxis, a premier-level talent selection and executive coaching company, to coordinate its search for a new VP / Operations Director.
Our ideal candidate VP/Ops Dir will have progressively responsible leadership positions with oversight over project management and/or construction-related operations, with supervision of project management of installations, procurement, IT, and office support staff for high growth industries. Further, if you have the ability to work with an enterprising millennial workforce and management team who are charged up about PEC mission and delivering great results, this may be the position for you. A detailed position description for the VP / Operations Director follows.
VP /Operations Director Position Description
The VP / Operations Director (VP/VP/Ops Dir) as detailed herein is a new leadership position with Pacific Energy, and reports directly to the Pacific Energy CEO. The VP/Ops Dir is one of several key members of the executive team including the CEO, VP Sales, etc. The VP/Ops Director is designated the second in command operationally, and manages local and remote teams of approximately 45 FTEs or equivalents and subcontractors (2017 projected year-end). The VP/Ops Dir is directly responsible for onsite management of corporate headquarters operations in Vancouver, WA, and supports all installation operations nationally from this location.
Position Description, Goals, and Objectives:
The Operations Director reports to the company CEO of Pacific Energy Concepts, and is a key member of our Executive Team. Primary duties of the Operations Director duties include:
- As the general manager of operations, lead, manage, and direct the operations of the Pacific Energy's headquarters and remote operations including managing all installation, procurement, IT, and our backoffice support team.
- You will collaboratively with the CEO, VP Sales, and Controller to ensure that budgets are coordinated and in alignment;
- Liaison with the VP Sales to streamline processes, expedite client installation, and deliver the PEC brand promise to our customers.
- Support the CEO in all areas by driving business results, and determining current state of operations, preparing PEC strategic plans, budgets, and timetables for PEC initiatives and work activities;
- Manage onsite and remote information technology requirements, and work with the IT staff and vendors, to manage timely delivery of software support services, with an aim to automate best practices and installation steps into a higher visibility system with managed expectations and results.
- Determine team member capabilities, skills, etc, and a development plan to train-up the team to higher performance to meet PEC operations goals and objectives;
- Drive accountability for operational, financial, and customer results related to company operations;
- Participate in master planning and lead the development of strategy and operating plans for the business; Develop operations budgets and capital expenditure plans; Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Direct or coordinate the development or implementation of budgetary control systems, record keeping systems, or other administrative control processes.
- Direct or coordinate preparation of capital and operating expense budgets for approval, including those for funding or implementation of programs.
- In conjunction with CEO, create and execute short and long term plans that address and resolve actual and potential challenges that may impede growth and sustainability.
- Support the CEO with VP sales with defined quality assurance and installation plans, and document processes that can be used to support new business RFP response, proposal writing, client development, client-focused operations demos and tours, and client-centered operations that win the respect and admiration of our clients;
- Design, develop, and implement a progressive IT strategic road map that will help the organization move to the next levels of organizational growth and capacity;
- Create team member accountability for implementation of defined business plans (e.g., EOS V/TO and/or Balanced ScoreCards), and develop KPIs, and deliver results;
- As a manager, routinely and randomly “Walk the four corners” of the business and inspect what is expected for delivery and results of our business processes throughout the footprint of our company; teach and train where possible; implement discipline of operations throughout;
- Lead project installation coordination efforts between company and clients to drive company results;
- Coordinate efforts of operations team by establishing state-of-the-art procurement, production, and engineering policies and procedures;
- Be one of our PEC culture champion and coach and mentor operations team leaders and members;
- Direct human resources activities for operations, and coordinate HR with the Controller, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Identify and lead adoption of industry best practices and standards throughout the companies; review standard operating procedures, and update routinely to keep the company leading edge;
- Assure the security of operations from an IT sustainability viewpoint, assuring data protection, network security, and vital records security, to safeguard the company, its business practices and units, and safeguard client and customer data, review and develop industry leading quality assurance and test delivery;
- Drive internal accountability for results related to operations; institutionalize benchmarking and monitoring results for performance;
- Drive business excellence in LEAN; throughout the PEC geographic footprint, identify profit fumbles, and be on guard to prevent fraud, waste, and abuse, and remove from the company;
- Aggressively manage and drive cost reduction road maps for company operations;
- Influence change management through team building, collaboration and development and monitoring of metrics;
- Expert skills in conflict resolution and organizational development;
- Foster innovative solutions creating best in class results through continuous improvement
- Evaluate, develop, and nurture the team.
- Other duties as may be assigned from time to time by the CEO
Behavioral Characteristics
Beyond the formal requirements traditionally expected of an Operations Director, we are interested in finding an Operation Director that meets our corporate culture and values, as “goodness of fit” is imperative for this key executive hire. Consequently, to assist candidates in assessing their own suitability for the position, we have identified that the Key Behavioral Traits of the Operations Director we seek in terms of Motivations, Modes of Thinking, Acting, and Interacting:
Motivations
- Achiever; you compete, complete, and win routinely.
- Producer; you deliver on time and budget.
- Personal Responsibility; you self-manage your time wisely and take responsibility for results.
- Mission of Service; you value serving others and enjoy helping clients achieve their mission;
Modes of Thinking
- Innovator; you are creative, resourceful, and imaginative.
- Discerner; you have demonstrated discernment, good judgment, and are viewed as a reservoir of wisdom and “uncommon” sense.
- Decision Maker; you make decisive decisions after gathering and analyzing facts.
- Life-time learner; you read, discover, explore, and constantly seek to improve your skillsets.
Modes of Acting
- Negotiator; you look for win-win solutions, and routinely use negotiation to help the company meet its objectives.
- Proactive Problem Solver; not all the problems of the world are known; and you have resourceful capabilities to research, assess, and find solutions to new problems; or look at old methods and new ways and fix them.
- Strategist; you are a planner, strategist, and look for ways to win the end-game, not just the current battle before you.
- Technical Mastery; whatever you work on, you seek to become an expert and have learning skills to turn knowledge into wisdom.
- Accountable; you have ability to keep and track details and reach objectives, with a no-excuses mentality; in sum, you deliver
Modes of Interacting
- Communicator; you listen well, and are well versed in communication skills.
- Technology savvy; you use technology to increase communication, accountability, and touch
- Motivator; you motivate, and your team follows you, not through compulsion, but rather they love working for you, as you are inspiring, and help them accomplish their goals.
- Persuader; you are emotionally intelligent and can persuade others to follow you.
- Fun to work with
Technical Qualifications and Requirements:
• Excellent interpersonal and communication skills.
• BS in Business Management, Finance, Engineering, Electrical Engineering, Operations, or other germane educational background in construction, electric systems installation, etc.
• MBA, or Masters Degree in Business Administration, Information Technology Management, or Operations Management degree preferred. Alternately, years of experience in our field will substitute for college degrees.
• Minimum 10+ years of PM management, electrical systems installation, or other field level support services administration work experience with increasing responsibilities for management and support of information systems and systems integration projects.
- Minimum of 5+ years as the senior operations leader, running the full operations company and all its functions.
• Preferably 5+ years in managing projects using Software-As-A-Service Operations (SaaS) project management delivery systems, or other technical support operations related positions, working with technologies and issues similar to those used in our field.
• The ideal candidate will have IT management experience and have demonstrated ability to leverage technology to make operations more user friendly, efficient, and resilient.
• Prior exposure to the lighting replacement industry a plus. Exposure to construction and/or project management industries is imperative.
• Must understand P&L and how it impacts the financial and operational success of the firm.
• Working knowledge of MS Office (e.g., MS Word, Excel, PowerPoint, Access), MS Project, Visio, and other business productivity tools and software is helpful.
• Ability to learn, write, and manage projects using leading-edge industry software tools;
• Experience with managing projects using small teams with distributed operations; ideally, experience with managing construction industry teams and services, accessing efficient and valued resources globally wherever they may reside.
• Experience with LEAN manufacturing principles, and demonstrated experience applying LEAN to business settings. There are opportunities to design and redesign operations to make more efficient and reduce waste.
• Develop effective talent hiring and development plans to recruit, develop and mentor a cadre of outstanding operations management team members (including project manager and support personnel) to maintain profitable and resilient operations.
• Comply with ISO and corporate guidelines on business ethics. Lead and direct compliance programs to assure guidelines are met and conditions monitored.
• Demonstrated ability to accept responsibility, be self-governing, be proactive, and responsible for accomplishment of the company mission without need for daily coaching or prompting from the President.
• Demonstrated history of good employee relations in past position a must.
• Ability to deliver results while working through others, and motivate a team culture that is respectful and supports the company values of excellence, integrity, and quality experience for our customers.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis.
• The position is a key management position and a time demanding position. The candidate must demonstrate that they understand the requirements of the position, the time required to complete the required duties, and a willingness to be flexible and work the required time-sensitive projects impacting the supply chain.
• Periodic business travel required, though the VP/Operations Director's primary role will be to the full-time onsite executive at Pacific Energy's headquarters operations.
• MUST be willing to relocate to the company’s headquarters located in the Portland metro area, or live within a 55 mile radius of our headquarters operations.
About PEC’s Culture
PEC is a company led by a CEO and management team who are highly motivated millennial entrepreneurs that value winning, rewards, clarity, openness, candor, fun, and continual learning and growth. PEC company culture mantras include: build to last, push the envelope, play to win, and do the right thing. The company is moving to higher speeds as a progressive leader in the lighting and energy solutions marketplace and desires a VP / Operations Director to join that understands how to get the best results through people. It is not necessary that the next VP/Ops Dir be young or a millennial, but rather we seek an experienced operations pro that can work with all of our people, young and old, to make us the best company that we can be.
COMPENSATION:
Salary is negotiable and commensurate with ability and experience. Benefits package is typical of other benefit packages for chief executives in Oregon.
TIMING:
The Operations Director position is available immediately with an expected start date in October 2017.
